1. Who this policy covers
Nivispot, the software-template brand by Nivibox operated by Muhammad Adeel in Pakistan, is responsible for information collected through this website and our support inbox. For privacy questions or requests, contact nivibox.apps@gmail.com.
2. Information we collect
When you browse: the website host and network providers may process IP addresses, browser details, requested URLs, timestamps, and security logs to deliver and protect the website.
When you contact us: we receive your email address, name if supplied, message, and attachments you choose to send. Our contact form opens your own email application; it does not submit or store a message on our website.
When sales open: we expect to receive order details from Paddle, such as customer email, purchased product, transaction reference, payment status, country, and tax information where relevant. Purchases and customer accounts are not enabled on this version of the site.
3. Paddle and payment information
When enabled, Paddle will act as merchant of record for checkout. Paddle collects and processes the payment and billing information needed to complete transactions, calculate tax, prevent fraud, and meet its legal obligations. We do not receive or store full card numbers or card security codes.
Paddle handles information under its own privacy policy. Review that policy before using Paddle checkout or buyer support. We will use order information shared with us to verify purchases, deliver files, provide support, and handle refund inquiries.
4. How we use and share data
We use necessary information to operate the site, answer messages, deliver purchases when available, resolve problems, prevent abuse, and keep records required by law. Where applicable, our legal bases are performing a contract, complying with legal duties, and legitimate interests in providing a reliable service. Optional marketing would require a separate choice; this site has no mailing-list signup.
Information may be processed by our hosting and network provider, Cloudflare, Google for the support inbox, and Paddle for transactions. We do not sell personal information or use it for advertising profiles.
5. Cookies and browser storage
This website does not add advertising trackers, analytics scripts, or nonessential cookies. Interactive previews keep their state only while the page is open. Your email app and external services you visit have their own privacy and storage practices. Any future checkout will describe its applicable data processing before you pay.
6. Retention and international processing
We retain support correspondence for as long as reasonably needed to address the request and related issues, then delete it when no longer necessary. Order and accounting records may need to be retained for legal obligations. Retention by Paddle and infrastructure providers is governed by their respective policies.
Service providers may process information outside your country, including in Pakistan or the countries where they operate. We use appropriate contractual and organizational measures where required. No method of online transmission or storage can be guaranteed completely secure.
7. Your rights and choices
Depending on your location, you may request access, correction, deletion, restriction, portability, or objection to processing, and may complain to your local data-protection authority. Contact nivibox.apps@gmail.com; we may request proportionate verification before handling a request. Rights may be subject to lawful exceptions.
For information controlled by Paddle, contact Paddle through its privacy policy or buyer support. Our templates and storefront are intended for developers and are not directed at children under 13. Contact us if a child has provided personal information.
8. Policy updates
We will update this page when our data practices change, including before enabling checkout, customer accounts, or analytics. The date above identifies this version.